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After a frustrating attempt to address Netflix's new alogritham method of not fulfilling their contract promises, I was totally treated as ''the system doesn't take complaints" of deceptive advertising, it's all a matter of supply and demand.Since Netflix.com has become the only major player in the field, their business practices, in my humble opinion as a 7 year member, has become "Bigness Is Badness," and the bottom-line is for profits of expansion for our stockholders, and not the consumers.